Business Quality Management
Business Quality Management (BQM) programmes focus on contested markets, where clients – be they advisers or insurers – are able to actively select between insurers, investment platform providers or reinsurers. BQM programmes deliver fundamental insights into those combinations of business factors that actually drive success.
NMG currently runs three annual consulting programmes:
Our BQM programmes apply a unique methodology that incorporates:
- In-depth, face-to-face interviews delivering a quality of insight that cannot be gained via phone or web-based studies
- Objective and credible analysis that looks into the combination of factors that actually drive business placement decisions
- Definition and analysis of specific target segments; this includes the ability to analyse a “segment of one” - to understand and respond to client feedback on a client-by-client basis.